** Daily operations:
- Follow up with Team Leaders on daily tasks
- Report to Commercial Manager/City Managers
- Be a connect point of communicating and executing tasks, up-to-date information from Operations team to Sale team
- Solve daily problems between customers and team members, customers and wholesalers within the allowed authority.
- Training and Develop Sales team:
- Assist in Recruiting, Training and Orienting new Sale Reps and Team Leaders joining company
- Coach and improve their existing Sale member s productivity by making PIP (performance improvement plan)
- Weekly and monthly evaluate their team s performance based on evaluation form
- Follow up and recommend team member with to Team Leader/Group Leader position when the company opens new recruitment
- Assist Manager in Sale strategy development:
- Expand the customer base and ensure the company maintains a strong presence in the industry.
- Monitor weekly performance of sales team by each Team Leaders. Motivate employees to reach individual sales goals and encourage the staff to work better, rather than harder
- Be a information provider to update market news or keep up to date with emerging competitors.
** Daily operations:
- Conduct weekly meetings with their team to overview weekly performance, inform new update from Ops team, gain feedbacks from team member about Wholesaler (delivery time/ goods quality/ shipper s attitude/etc) and customers (complains, request for new SKUs,...)
- Prepare weekly and monthly report as Manager requested
- Develop knowledge of the products and services being offered. They also need a working knowledge of their industry’s climate and competition to effectively implement the sales strategy.