Strong knowledge about network devices: configuration and maintenance for routing, switching between branches with head office.
Strong knowledge about network services: DHCP, SNMP, SMTP, POP3, NAT, VPN, DNS…
Rack server & network, server room: design and build.
Mail server: management and administration.
Data store system, NAS backup: management backup schedule.
System virtualization: setup and management base on VMware technology.
Network security firewall: configuration & management firewall Fortinet for site HCM office, VNTC.
Manage daily operations of IT infrastructure including server, network device, computer.
Create/remove account (account domain, email) for new staffs/leavers.
Provide daily support to end-users on a variety of issues (internet, email, applications, printing…) via support ticket system, email, phone.
Identify, research and resolve IT technical problems.
Setup, configure PCs/laptop for staffs (installation of relevant software, printers,…)
Support to technically manage office equipment (printer, projector, copy machine, PBX…)
Manage IT Assets (system hardware, software).
Antivirus management: deploy & configuration anti-virus server, policy base on Symantec, Kaspersky End Point.
VPN system for all offices and VNTC: maintenance, monitor connection status
Other task are assigned by competent management levels.